Joint Replacement Hawaii logoJoint Replacement HawaiiPaul N. Morton, MD · Hip & Knee
(808) 439-6201Schedule Appointment

Your Surgery Hub · no code needed

When to call, and who to call

Three lists, one page. Keep it on your fridge. If something on the first list is happening, stop reading and call 911.

EmergencyCall 911Chest pain, sudden shortness of breath, coughing blood, fainting, a cold, pale or numb leg.Business hours(808) 439-6201Monday – Friday · 8:00 am – 4:30 pm · Hawai‘i Standard TimeAfter hours(808) 524-2575Physicians Exchange — the answering service reaches the on-call team when the office is closed.

Emergency

Call 911 or go to the nearest emergency room now

  • Chest pain or sudden shortness of breath
  • Coughing blood
  • Fainting or loss of consciousness
  • A leg that is cold, pale or numb
  • Severe one-sided leg swelling with calf pain
  • Sudden inability to bear weight after a fall
  • Sudden extreme hip pain with the leg in an unusual position

Do not wait for a callback for any of these.

Call 911

Call us today

Call the office the same day: (808) 439-6201

  • Spreading redness around the incision
  • Drainage that increases or continues past the first few days
  • Fever over 101°F (38.3°C), or chills
  • New calf pain or swelling
  • Pain that gets worse after it was improving
  • No urination for 8 hours
  • Unusual changes in leg color, temperature or sensation
  • Any opening of the incision edges

When in doubt, call. A problem evaluated promptly is usually a small problem.

Call (808) 439-6201

Routine questions

Call during business hours or send a message

  • Medication questions and refills
  • Scheduling and appointment changes
  • Progress that feels slower than expected
  • How the incision looks, when there is no fever or drainage
  • Equipment, exercises and return-to-activity timing

We reply within one business day. Messages are not for emergencies.

Mon–Fri 8:00 am – 4:30 pm HST

After hours

Call the main office at (808) 439-6201 during business hours (Mon–Fri 8:00 am – 4:30 pm HST). When the office is closed, call (808) 524-2575 — Physicians Exchange, our answering service — and the on-call team will be paged. For anything on the emergency list, call 911 first.

What to have ready when you call

  • Your name, date of birth, which joint, and your surgery date
  • Your temperature, and when the symptom started
  • Your medication list, including the last dose of any blood thinner or pain medicine
  • A photo of the incision, if the question is about the wound

Scheduled patients will find the full guide — wound care, the first 72 hours and your recovery timeline — in Your Surgery Hub. Everyone can readblood clot prevention after joint replacementand wound management.

Back to Your Surgery Hub
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